Legal

    Privacy Policy

    This policy explains what personal data we collect, why we collect it, and the choices you have.

    Last updated: 16 May 2026

    1. Who we are

    Apirro ("we", "us") operates the AI Visibility and Agentic Commerce platform available at apirro.ai. We act as the data controller for personal data processed about visitors and customers.

    2. Data we collect

    Account data: name, email, company, and authentication credentials.

    Usage data: pages visited, features used, scan history, and aggregated performance metrics.

    Billing data: handled by our payment provider; we store only the minimum required to issue invoices and reconcile subscriptions.

    Submitted content:URLs, prompts, catalogs, and other content you provide to be analysed by the platform.

    3. How we use your data

    We use personal data to provide and secure the Service, support customers, run AI scans and analyses, send transactional emails, and — where permitted — measure product usage to improve Apirro.

    4. Legal bases

    We rely on (a) performance of contract to deliver the Service you subscribed to, (b) legitimate interest to secure and improve the platform, and (c) your consent for optional analytics cookies and marketing communications.

    5. Sharing

    We share data with sub-processors that help us operate the Service, including cloud hosting, database, email, and AI model providers. All sub-processors are bound by data protection agreements. We do not sell personal data.

    6. International transfers

    Where data is transferred outside the EEA or UK, we rely on Standard Contractual Clauses or equivalent safeguards.

    7. Retention

    Account and billing data are retained for as long as your account is active and for a limited period afterwards to comply with legal obligations. Scan results may be retained according to your plan's data retention window.

    8. Your rights

    You can access, correct, export, or delete your personal data, and object to or restrict certain processing. Contact privacy@apirro.ai to exercise any of these rights.

    9. Cookies

    We use essential cookies to operate the Service and optional analytics cookies that require your consent. You can review or change your choices at any time.

    10. Security

    We protect data with industry-standard controls including encryption in transit, role-based access, and audit logging. Administrative access requires two-factor authentication.

    11. Changes

    We may update this policy from time to time. Material changes will be communicated by email or in-product notice.

    12. Contact

    Questions about this policy can be sent to privacy@apirro.ai.